BDC Outbound Call Center Agent Job at Mercedes-Benz of Palm Beach, West Palm Beach, FL

bGZnNkMvR0wxWVhVVFc4Z1NqWWZkaE9JT3c9PQ==
  • Mercedes-Benz of Palm Beach
  • West Palm Beach, FL

Job Description

New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required. BDC Call Center Agent - Benefits

  • $16 base per hour, plus bonus!
  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC Manager to schedule service appointments
  • Complete minimally 150 outbound phone calls per day
  • Minimal daily Appointment expectation is 18 per day.
  • Stay informed about service updates, recalls and service requirements
  • Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
  • 5-day work week, Monday thru Friday, 8-5
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
  • Clean driving record & valid driver’s license
  • Great customer service skills & motivation to be successful
  • Able to multitask
  • Able to communicate persuasively with customers to set appointments
  • Excellent computer skills required
  • Excellent phone presence
  • Automotive experience helpful but not required
  • Great communication skills
  • 18+ years of age or older
Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country’s success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Tags

Hourly pay, Full time, Casual work, Local area, Monday to Friday,

Similar Jobs

jobgether

Remote Data Scientist - ENTRY LEVEL Job at jobgether

 ...behalf of a partner company. We are currently looking for a Remote Data Scientist - ENTRY LEVEL. In this role, you will have the...  ...will contribute to meaningful projects that shape decision-making processes while receiving support for your professional growth. This is an... 

F. Hoffmann-La Roche Gruppe

Senior Environmental Regulatory Affairs Leader (Diagnostics) Job at F. Hoffmann-La Roche Gruppe

A global healthcare company is seeking a Head of Environmental Regulatory Affairs. This leadership role involves coordinating advocacy on environmental topics, managing regulatory compliance, and leading a team. Candidates should hold a Master's in a relevant field, have...

INTERNATIONAL STAFFING CONSULTANTS

Accounting Manager - Bookkeeper - CPA Firm Job at INTERNATIONAL STAFFING CONSULTANTS

 ...Accounting Manager - Bookkeeper- CPA Firm Phoenix, Arizona Requires current (or very recent) CPA firm experience Growing, mid sized, well established local CPA Firm is seeking a full-time bookkeeper with a minimum of 3 years experience. We offer high salaries... 

Yale New Haven Health

Radiology Technologist - Part Time Days, 15 hours (Tuesday & Friday 8:45am-4:30pm) Job at Yale New Haven Health

Overview:To be part of our organization, every employee should understand and share in...  ...reporting to work and adheres to allotted time off for breaks and lunch. Volunteers to...  ...advanced mammography certification exam. Has 15 hours of mammography continuing education... 

Chestnut Health Company

Nurse Practitioner Job at Chestnut Health Company

 ...disabilities. We are seeking a highly motivated and compassionate Nurse Practitioner to join our physiatry team. This is an incredible...  ...a genuine work-life balance for our providers. New graduates are highly encouraged to apply! Essential Duties & Responsibilities...