A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies:
· Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
· Takes clear and accurate photos of damages.
· Order parts, check availability and ensure that we receive the accurate discount from all vendors.
· Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.
· Assigns labor to Technicians and Painter.
· Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
· Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.
· Finalize and line match supplements prior to vehicle delivery.
· Confirm the insurance supplements are scanned and attached to estimating system.
· Pre-close files for delivery.
· Verifies the exceptions tab in the estimating system throughout the repair process.
· Ensure all parts have been received and invoices are posted.
· Confirms all labor has been assigned accordingly.
· Ensures vehicles are inspected for quality control before vehicles are delivered to customers.
· Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.
· Prepares file for final bill upload.
· Make sure correct verbiage is used on estimate for final billing.
· Document in notes that you have completed the file and upload for billing.
· Requires little to no experience in discipline
· Conducts routine tasks as directed
Requirements
Qualifications:
Education: High School Diploma.
Computer Skill: Basic knowledge Microsoft Office (Word, Excel, PowerPoint)
Other Skills:
Additional Preferred Skills/ Experience:
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K
Paid Time Off
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