Job Description

The Facilities & Support Team Member assists the Facilities & Support Director in maintaining a safe, clean, and fully operational restaurant. This role involves supporting daily maintenance, repairs, and cleaning tasks, helping execute preventive maintenance plans, ensuring that all equipment and facilities meet Chick-fil-A’s high standards, inventory and Cost of Goods. The ideal candidate is reliable, detail-oriented, and proactive, with a strong focus on safety and guest satisfaction. 

Key Responsibilities:  

Equipment & Maintenance Support  

• Assist with routine inspections and maintenance of all FOH and BOH equipment. 
• Help execute scheduled equipment cleaning and maintenance tasks under the guidance of the Facilities Director. 
• Support minor repairs, troubleshooting, and preventive maintenance tasks as directed. 
• Maintain accurate records of maintenance actions and equipment status. 

Facilities & Grounds Support  

• Assist with cleaning and maintaining the restaurant exterior, parking lot, landscaping, and interior spaces. 
• Help with tasks such as power-washing, window cleaning, weed removal, and minor painting. 
• Support HVAC, exhaust, and other system maintenance as directed. 

Inventory & Stock Management  

• Assist with receiving, organizing, and maintaining proper stock levels of food items, condiments, packaging, and other restaurant supplies. 
• Help prepare and check truck orders to ensure all items needed for daily operations are accurate and complete. 
• Monitor inventory usage and report shortages or discrepancies promptly to the Facilities & Support Director. 
• Ensure storage areas are organized, clean, and safe. 
• Assist with daily/weekly/monthly inventory counts. 

Safety & Security  

• Follow all safety procedures and protocols to ensure team member and guest safety. 
• Assist in conducting safety checks and maintaining fire, security, and safety equipment. 
• Report hazards, equipment issues, or unsafe conditions promptly to the Facilities Director. 

Administrative Support  

• Help maintain organization of maintenance supplies, tools, and spare parts. 
• Assist with vendor coordination for routine maintenance or minor repairs. 
• Support documentation and record-keeping related to maintenance and facilities tasks. 

Qualifications:  

Education:  

• High school diploma or equivalent required. 

Experience:  

• Experience in facilities maintenance, custodial work, or a related field preferred but not required. 

Skills & Attributes:  

• Strong attention to detail and organizational skills. 
• Ability to work independently and take direction from the Facilities Director. 
• Basic problem-solving and mechanical aptitude. 
• Strong communication and team collaboration skills. 
• Commitment to safety and following protocols. 

Physical Requirements:  

• Ability to stand for extended periods, lift up to 50 lbs, and perform manual labor. 
• Comfortable working indoors and outdoors in various conditions. 

Schedule Requirements:  

• Availability to work mornings, evenings, weekends, or as needed for maintenance tasks. 

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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