Front Desk Representative-Part-Time-2nd Shift-3pm to 11pm Job at Country Inn & Suites Stevens Point, Stevens Point, WI

bS9Rd0FmaVAxby9WVFc4dFFqMFZkQnFPT3c9PQ==
  • Country Inn & Suites Stevens Point
  • Stevens Point, WI

Job Description

REPORTS TO:

General Manager

DRESS CODE:

Uniform provided

PHYSICAL:

Requires the ability to lift 20 pounds.

NARRATIVE:

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.


RESPONSIBILITIES:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

SKILLS:

  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Customer service attitude
  • Excellent communication and organizational skills

Job Tags

Work experience placement,

Similar Jobs

Innerspin

Food Runner / Busser @ Pinwheel Pasta Job at Innerspin

 ...Are you a friendly and quick-thinking individual who loves great food? Join our team as a Restaurant Team Member. You'll help create...  ...Rancho Cucamonga, Pinwheel Pasta features a full-service restaurant, delivery, and curbside pick-up. Join the Pinwheel Pasta staff and work... 

INTERNATIONAL STAFFING CONSULTANTS

Accounting Manager - Bookkeeper - CPA Firm Job at INTERNATIONAL STAFFING CONSULTANTS

 ...Accounting Manager - Bookkeeper- CPA Firm Phoenix, Arizona Requires current (or very recent) CPA firm experience Growing, mid sized, well established local CPA Firm is seeking a full-time bookkeeper with a minimum of 3 years experience. We offer high salaries... 

Class A Jobs 411

CDL-A Local Grocery Driver Home Daily Job at Class A Jobs 411

 ...10 for first stop, $15 each additional stop ~ No-touch grocery freight live unload at stores ~ Slip seat 56 days per week , day & night shifts ~ Weekend work required; we work all holidays ~ Must live within 65 miles of ZIP 12095 (Johnstown, NY)... 

PepsiCo

Frontline Manager Warehousing 24/7 Job at PepsiCo

 ...medewerkers groeien, samenwerken en continu verbeteren zodat onze producten tijdig, in topkwaliteit en met een glimlach de deur uit gaan. PepsiCo werkt voor deze vacatures exclusief samen met Randstad, CTRL-F en Konvert. Kandidaten kunnen hun sollicitatie indienen via onze... 

Praia Health

Travel Occupational Therapist (OT) Job at Praia Health

We are seeking a dedicated Travel Occupational Therapist (OT) to provide high-quality therapy services in Aberdeen, SD, with assignments based in Sioux Falls, SD. Responsibilities Include Assessing patient needs and developing individualized treatment plans Implementing...