Job Description

Position Title: TRAINING PROGRAM SPECIALIST - KNOXVILLE, TN  

SSC Services for Education  is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. 

SSC Services for Education is a Nationwide Best in Class Facility Service Provider . As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

We are seeking an energetic and innovative  Training Program Specialist to design, develop, and deliver impactful learning programs that bring out the best in our people. This role is all about creating meaningful training experiences—from concept to launch—that help employees thrive in their current roles and prepare them for future growth. You’ll oversee multiple projects at once, collaborate with leaders across the organization, and ensure our programs meet business goals and reflect our company’s people-first culture. This position is ideal for someone early in their career who is passionate about learning and development, eager to grow, and ready to make a lasting impact on people.

Key Responsibilities:

Program Development & Implementation

• Design, develop, and deliver engaging training programs across all employee levels, utilizing both in-house and external resources.
• Assess organizational training needs through surveys, interviews, focus groups, and manager/employee feedback.
• Create, update, and maintain educational materials and multimedia resources to support continuous learning.

Project & Program Management

• Lead the full training cycle from planning to execution, ensuring projects are delivered on time and on budget.
• Support multiple training initiatives at once while balancing both short- and long-term priorities.
• Promote training opportunities to employees and build excitement around continuous learning.
• Maintain training resources, platforms, and tools to ensure easy access and usability for all employees.

Training Delivery & Facilitation

• Facilitate training sessions, including onboarding, orientation, and role-specific skill development.
• Partner with subject matter experts to deliver engaging “train-the-trainer” programs.
• Use a variety of methods (e.g., workshops, simulations, peer mentoring, e-learning) to support different learning styles.
• Organize and host training events that inspire employee engagement and growth.

Evaluation & Continuous Improvement

• Measure program effectiveness through evaluations, assessments, and performance data.
• Collect feedback and continuously refine training programs to maximize impact.
• Track participation and results while identifying opportunities to improve delivery and design.
• Ensure training initiatives align with business objectives and reflect our people-first values.

Preferred Qualifications: 

• Bachelor’s degree in training, Human Resources, Education, or a related field preferred.
• 1–2 years of experience in training, learning and development, HR, or relationships/co-ops (corporate setting preferred).
• Knowledge of instructional design theory, adult learning principles, and modern training methods.
• Excellent verbal and written communication skills.
• Strong facilitation, presentation, and interpersonal skills.
• Ability to manage multiple projects with precision and attention to detail.
• Proficiency with Microsoft Office Suite and learning management systems (LMS).
• Willing to travel 40%

Apply to SSC today!

SSC is a member of Compass Group USA.

Associates at  SSC are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Applications are accepted on an ongoing basis
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  click here for paid time off benefits information. 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.

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