About Us
At LegalOn, we’re redefining how legal work gets done. Too often, legal teams are slowed down by repetitive, manual contracting tasks. We’re eliminating that busywork, freeing people to think, decide, and lead their businesses forward.
As the global leader in legal AI for contracting, we serve over 7,000 companies and firms worldwide. Our software pairs cutting-edge AI with deep legal expertise to identify contract risks, make precise redlines, and organize contract data—eliminating hours of manual work that delay deals and increase risk.
We are building the most trusted and beloved brand in legal technology, and we want ambitious and driven individuals to join us. If you are eager to grow your career through performance, capability, and impact, you will thrive at LegalOn.
Role Overview
We are seeking a Customer Success Operations Specialist to help optimize and scale the processes, tools, and systems that enable our Customer Success team to deliver exceptional customer experiences.
In this role, you’ll design and refine workflows, implement new technology (including a new Customer Success platform), and ensure that our internal systems work seamlessly to support our customer journey.
You’ll collaborate closely with Customer Success leadership and cross-functional partners in Sales, Marketing, RevOps, and Product to drive operational excellence and process clarity.
This is a high-impact role for someone who enjoys building structure, improving efficiency, and enabling teams to perform at their best.
Responsibilities
Tool & System Management
Process Design & Documentation
Analytics & Reporting
Enablement & Cross-Functional Support
Qualifications
Benefits
How to Apply
If you are passionate about building systems that help teams succeed and want to make a meaningful impact in the legal technology industry, we encourage you to apply by sending your resume and a cover letter outlining your qualifications and experience.
LegalOn Technologies is an equal-opportunity employer. We welcome and encourage diversity in our workforce and are committed to providing a workplace free of discrimination and harassment.
Join LegalOn Technologies and help us empower legal teams to focus on what truly matters.
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