Are you a reliable, organized, and customer-focused individual looking to join a fast-paced team? We are seeking a Towing Dispatcher to coordinate driver activity, support customers, and ensure efficient day-to-day operations. If you thrive in a high-energy environment and enjoy helping people, we want to hear from you!
Key Responsibilities
· Monitor and coordinate driver activity and assignments using communication devices.
· Maintain real-time status and locations of all drivers.
· Utilize computers, radio systems, telephones, fax machines, and other communication equipment.
· Accurately access and enter data into Intow immediately as calls come in.
· Answer all inbound calls in a courteous, friendly, and professional manner — must answer within 3 rings or less .
· For all non-law enforcement calls, provide drivers with all required information, including:
· Customer name
· Call-back number
· Vehicle year, make, model, and color
· Breakdown location (including county and state when needed)
· Direction of travel
· Tow destination
· Reason for tow
· Method of payment
· Enter special instructions in Driver’s Notes and all additional details in Dispatch Notes .
· Understand all pricing structures: charge accounts, COD customers, PI customers, and law enforcement tows.
· Assist Customer Service with releases, lot visits, and phone calls as needed.
· Support billing and collections when required.
· Perform filing duties during shift.
· Handle cash register and complete all end-of-shift responsibilities.
Preferred Qualifications
· Bi-Lingual (English/Spanish) strongly preferred.
· Previous dispatching experience is a plus but not required.
· Strong communication skills and ability to stay calm under pressure.
· Comfortable working with multiple technology platforms.
Why Join Us?
· Fast-paced, team-oriented environment
· Opportunity for growth and skill development
· Competitive pay and benefits
...CRNA opportunity in Tampa, FL Wonderful opportunity to join a premier orthopedic team in the Tampa Bay area! This renowned institution offers exceptional orthopedic care to patients in Tampa Bay and surrounding areas. With a global reputation for excellence in orthopedic...
...solutions to the space. For more information, please visit Job Description POSITION SUMMARY Tiverton is seeking a Data Engineering Analyst (Entry Level / Intern) to support our investment process and portfolio operations through data engineering, analytics,...
...behalf of a partner company. We are currently looking for a Remote Data Scientist - ENTRY LEVEL. In this role, you will have the... ...will contribute to meaningful projects that shape decision-making processes while receiving support for your professional growth. This is an...
...POSITION DESCRIPTION: RESIDENT SECURITY I. INTRODUCTION Functions under the direct supervision of the Security Supervisor and Shift... ..., and ability to navigate online programs V. TRAINING AND EXPERIENCE High School Diploma or equivalent. One year of related...
...why pay for a gym membership when you can get paid while working out? Warehouse duties include loading, unloading, and sorting of packages of various sizes. Part time Federal Express Corporation (FEC) employees work one shift a day; full time Federal Express...